FREQUENTLY ASKED QUESTIONS

CAN I ASK FOR A SAMPLE OF BOBAKING PRODUCTS?

For product sample requests, please contact our CS number at +62 811 8133 788.

WHO DO I CONTACT WHEN I WANT TO ORDER A PRODUCT?

You can order products by calling the number in Contact, or you can go through our official E-Commerce Platform.

HOW HEAVY IS THE PRODUCT SAUCE? AND FOR HOW MANY SERVINGS OF DRINKS?

Strawberry Sauce, Mango Sauce, Passion Fruit Sauce : The product weight is 2.3 kg. In one carton consists of 6 pcs. Generally it can be used for 46 servings of drinks with a dose of 50 grams for each portion. The measure can be adjusted to the needs of each drink that you make. Caramel Sauce & Chocolate Sauce : The weight of this product is 1.35kg. In one carton contains 6 pcs of products. Can be for 33 servings with a measure of 30 ml in each portion. The measure can be adjusted according to your needs in making drinks

HOW LONG IS THE SHELF LIFE OF SAUCE PRODUCTS? CAN IT BE STORED AT ROOM TEMPERATURE?

Strawberry Sauce, Mango Sauce, Passion Fruit Sauce: Shelf life before opening 12 months at room temperature 25°C - 28°C. Keep away from direct sunlight and strong smelling objects. If the packaging has been opened, it can be stored at room temperature which is not humid or stored in the refrigerator in the chiller section. It is recommended to close the sauce jar tightly, make sure there is no excess sauce on the edge of the jar/cover to avoid contamination. Caramel Sauce & Chocolate Sauce: The shelf life before opening is 12 months in a room temperature of 25°C - 28°C. Keep away from direct sunlight and strong smelling objects. Once the packaging has been opened, it must be stored in the refrigerator. Can last for 2 weeks - 1 month. It is recommended to shake the Caramel Sauce product before use, for Chocolate Sauce it is not necessary. Before storing in the refrigerator, make sure the product bottle cap is clean.